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From Dangerous Silence to a Culture of Trust


October 20, 2011 12:45pm - 2:00pm

Room 90

    About the event:  Surveys of employees and in-depth research by KPMG and The Ethics Resource Center reveal that a significant cohort of corporate employees are unwilling to report serious misconduct that they witness at work. Ironically, the same cohort refuses to share their good ideas for improving products, services and business processes as well.


    The fear of retaliation or retribution for speaking up, along with a nagging sense of the futility of their efforts are most often cited as why. Employees today have a particularly low level of trust in their companies, their senior management and board members. This panel presentation examines how the presence of an Organizational Ombudsman can penetrate this costly and dangerous silence and foster a culture of trust, candor and accountability.

    About the panelists:

    Jonathan E. McBride founded McBride Associates, Inc., in 1979, and for 25 years conducted executive search consulting engagements in a wide variety of industries, globally, with emphasis on financial, marketing, and general management positions.  In more recent years he was retained to identify and attract individuals to fill seats on clients' Boards of Directors.
    For 21 years he was a member of the Association of Executive Search Consultants (AESC) where he served on the AESC’s Board of Directors and both its Government Affairs and Ethics and Professional Practices Committees. Additionally, Mr. McBride sat on blue-ribbon panels charged by the Board with reviewing and rewriting the AESC’s Code of Ethics (1995 – 1996) and Professional Practice Guidelines (2001-2002.)

    Seven years ago, having become aware of the critical governance role an Organizational Ombudsman plays in creating a corporate culture that fosters trust, candor and accountability, Jon refocused his efforts on governance issues and on advocacy for the role of the Organizational Ombudsman in corporate America.  Jon co-authored an article, “Board Champions for the Ombudsman,” which appeared in the May 2008 NACD’s Directors Monthly.

    Jon is a graduate of Yale University.

    Charles L. Howard is a partner in the law firm of Shipman & Goodwin LLP, in Hartford, Connecticut.  He has served as independent counsel for ombudsman offices at major corporations, universities, research facilities, and other organizations throughout the United States for over twenty years. From 2002 to 2004, Mr. Howard served on the Ad Hoc Advisory Group to the United States Sentencing Commission, which recommended revisions to the federal organizational sentencing guidelines.

    Chuck is the author of The Organizational Ombudsman: Origins, Roles, and Operations - A Legal Guide, which was published by the American Bar Association in January, 2010.    He has been included in Best Lawyers in America® in the Commercial Litigation practice area and has been recognized by Law & Politics as a “Connecticut Super Lawyer®” in the Intellectual Property Litigation practice area.

    Chuck is a graduate of the Woodrow Wilson School for Public and International Affairs at Princeton University and of the University of Virginia School of Law.

    Patrick J. Gnazzo spent 25 years at United Technologies Corporation (UTC) where he served as Chief Ethics and Compliance Officer for ten years. In that position he was responsible for the promulgation and protection of the Ombudsman Program, the Ombudsmen, and the employees that used the program. During his tenure over 56,000 employee issues were raised and addressed. As Vice President for Business Practices at UTC, Pat managed implementation of the company’s ethics and compliance programs for all of its 200,000 employees in 180 countries.

    In 2005 he joined CA Inc. (formerly Computer Associates) as Chief Ethics and Compliance Officer. CA came out from under a Deferred Prosecution Agreement in part because of the Ombudsman program which Pat added as part of CA's Compliance and Ethics Program. Pat also served as CA’s Chief Risk Officer.

    Pat is currently Principal at Better Business Practices, LLC, in McLean VA. He is an Executive Fellow at Bentley College's Center for Business Ethics.  He also served on the Board of Directors of the Ethics Resource Center, on the Board of the Ethics and Compliance Officers Association and as Chairman of the Defense Industry Initiative working group.
    Pat is a graduate of John Carroll University and Cleveland State University’s Cleveland –Marshall College of Law.

    Registration Information: This event is open to the public, and registration is complimentary.  Click here to RSVP.

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