The San Francisco Chronicle profiled Professor William B. Gould IV and his appointment to be an "independent monitor of labor organizing campaigns" by First Group, a major transportation company. Here are some quotes:

About the position Professor Gould says that it is "a great challenge and opportunity because it comes at a time when labor law has fallen into disuse."

He added, "I think there is the potential for the effective alternative given the speed with which we can resolve these complaints and the fact the program provides more protection that employees get from the National Labor Relations Act."

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Gould also said, "I report to the board of directors of the company. That is the end and the beginning of the story."