Visiting Professor Jonathan Zittrain is quoted in a ChannelWeb Network story about Web 2.0 and its darker side:

... In a popular, contrarian conference session titled "Web Two Point No: And You Thought Microsoft Was Bad," legal scholar Jonathan Zittrain mapped out his concerns about the extensive legal and technical power hosted software services place in the hands of the vendors that run them.

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"The vendor can change what happens at any time, and the vendor can be asked to change what happens at any time by higher governmental authorities," Zittrain said. "This is a completely different technological world, and because it is only a year old, we have no idea about the Pandora's box we have opened."